Question 1

What is your dress code policy?

Accepted Answer

Fridays: Fashion-forward attire. No athletic wear, track suits, shorts. Hats allowed. Saturdays: Upscale attire. No athletic wear, track suits, shorts, hats, masks. Dress to match the Story. Special events may vary. Entry at management's discretion.

Question 2

Do you offer coat check services?

Accepted Answer

Yes. Coat check available for a small fee. Max liability $250. No storage for cameras, laptops, iPads without press pass.

Question 3

Where can I park?

Accepted Answer

Parking at 211 Adelaide St W. Right in front of the club.

Question 4

What is the process to reserve a table?

Accepted Answer

Reserve online. Every table, every view, every moment — perfectly aligned with the Story.

Question 5

How does your cancellation policy work?

Accepted Answer

Cancel at least 24 hours before your reservation. No refunds for later cancellations.

Question 6

Is there a lost and found service?

Accepted Answer

Yes. Inquire at the front desk for lost and found items.

Question 7

What is your cancellation policy?

Accepted Answer

Cancel 24 hours before. No refunds after.

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